How To Get A Repair Started With Us
Whether you only need a quote or you are ready to get a repair started, you never need an appointment. Come by anytime during our normal hours. Our luthiers are always here during our business hours to assess what is going on with your instrument and give you their professional advice. They will give you a quote for the turnaround time and a quote for your repair cost. At that point, you can decide if you want to pull the trigger on the repair then or bring it back at a later time or not move forward with the repair with us. Either way, never a charge to assess whats is going on with your guitar.
If your guitar is checked in for a repair we will get you in our line of repairs and call you once your guitar is complete and ready for pickup. We do not give status calls during the repair process simply because it takes our technicians away from their valuable bench time. If you receive no calls from us, the repair is going well and just as we expect. If we do need to speak with you during the repair process, we will call you to discuss.
Once your repair is completed and all ready for pickup we will call you. You may pick up at any time, no need to make it out right away. Just at your convenience.
If your guitar is checked in for a repair we will get you in our line of repairs and call you once your guitar is complete and ready for pickup. We do not give status calls during the repair process simply because it takes our technicians away from their valuable bench time. If you receive no calls from us, the repair is going well and just as we expect. If we do need to speak with you during the repair process, we will call you to discuss.
Once your repair is completed and all ready for pickup we will call you. You may pick up at any time, no need to make it out right away. Just at your convenience.