Our Fretwork Sets Us Apart From All The Rest
Fret Dress
A Southeast Guitar Repair Fret Dress also referred to as a fret level, will have your instrument playing better than the day you bought it brand new. If your guitar has some buzzing issues, you may notice some wear on the frets. Those grooves or divots in the fret will no longer be an issue after we get our hands on it. We level, re-crown & polish all of the frets completely even, making sure the string makes contact with each fret exactly as the next. Our fret dress includes our signature "Southeast Setup". Southeast Guitar Repair fretwork is impeccable.
* We do not use a Plek Machine at Southeast Guitar Repair. We have done the corrections to those guitars that have had a plek job else where. The latest one we had to bring back to life has its own Highlight on our Southeast Guitar Repair Instagram page. Our customer Ian wanted to try out the free plek at a local music store & unfortunately was left with not just a bad job, but also some damage in the finish on the body. In the end, a Plek job is only as good as the tech doing the work on it and the setup in the end, is done by a person not the Plek machine.
* We do not use a Plek Machine at Southeast Guitar Repair. We have done the corrections to those guitars that have had a plek job else where. The latest one we had to bring back to life has its own Highlight on our Southeast Guitar Repair Instagram page. Our customer Ian wanted to try out the free plek at a local music store & unfortunately was left with not just a bad job, but also some damage in the finish on the body. In the end, a Plek job is only as good as the tech doing the work on it and the setup in the end, is done by a person not the Plek machine.
Refret
If your guitar frets no longer have enough meat to dress (or level down), a refret is what your guitar needs. Our refrets include a hand carved bone nut, a light dressing & are finished up with our signature Southeast Setup. After a Southeast Guitar Repair refret, your guitar is good for another 10,000 miles! A PROPERLY done refret will not hurt the value of your guitar at all. As we all know, a guitar isn't worth nearly enough if you can't play it. We have thousands of refrets under our belt, we are not practicing with your guitar. Your guitar will be better than it was the day you bought it. We guarantee all of our work!
*A word of caution- Careful not to pay the other guys first & have to pay us a 2nd time. We see it more times than we would like to and we are only mentioning it publicly because it happens far too often. And every time, our new client says one of these statements:
"Now I know why you guys cost more than the competition.
"I see why people drive an hour or 2 to get to your shop"
"I should have just had you guys do it from the start".
Spend some time online, researching the shop's track record, reading reviews about the actual guy, (not the music store) that will be doing the work for you. When you are researching that Guitar Store with a repair area, be mindful- Is that Google Review about guitar sales or actual guitar repairs? A real luthier with years of refret experience should have personal reviews. And not just paid reviews on yelp, but real life experiences in the forums. We do not recommend Yelp reviews. We get sales calls weekly from Yelp telling us they can make negative reviews disappear if we pay them. Try Google or Facebook instead. Ask other players you know and then research the shops they recommend. You are spending a big chunk of change on your refret. We see the hack jobs. It costs so much more to correct their "refret". Also inquire whether the work is outsourced. You think Sally's music store is doing the work, but when you can't contact the technician directly you may have a headache later.
Since your refret is considered a project, we allow you to make payments on it or pay a deposit at drop off and then the final payment upon pickup.
"Now I know why you guys cost more than the competition.
"I see why people drive an hour or 2 to get to your shop"
"I should have just had you guys do it from the start".
Spend some time online, researching the shop's track record, reading reviews about the actual guy, (not the music store) that will be doing the work for you. When you are researching that Guitar Store with a repair area, be mindful- Is that Google Review about guitar sales or actual guitar repairs? A real luthier with years of refret experience should have personal reviews. And not just paid reviews on yelp, but real life experiences in the forums. We do not recommend Yelp reviews. We get sales calls weekly from Yelp telling us they can make negative reviews disappear if we pay them. Try Google or Facebook instead. Ask other players you know and then research the shops they recommend. You are spending a big chunk of change on your refret. We see the hack jobs. It costs so much more to correct their "refret". Also inquire whether the work is outsourced. You think Sally's music store is doing the work, but when you can't contact the technician directly you may have a headache later.
Since your refret is considered a project, we allow you to make payments on it or pay a deposit at drop off and then the final payment upon pickup.